Center for Global Affairs
Mediation Skills for Global Affairs
Mediation is one of the most effective processes for transforming conflicts, promoting
understanding, and building lasting peace. Mediation has been effective in building peace following
destructive interpersonal, inter-community and international conflicts ¿ and yet it remains
misunderstood and underutilized in the international context.
This course will provide students with the opportunity to learn and practice skills needed in the art
of modern mediation. Mediation skills are increasingly necessary at the highest levels of the United
Nations and its agencies, by foreign services of national governments, and by international and
national non-governmental organizations. Mediation is one of the most universal skill sets needed
by diplomats and community development workers alike.
However, mediation is often confused with other means of alternative dispute resolution such as
arbitration, negotiation or conciliation. Mediation is characterized by self-determination of the
parties; mediators do not make decisions but rather facilitate the parties to discuss their viewpoints,
generate new options and create effective solutions. Mediations are usually conducted
confidentially in private settings. Impartial mediators, often working in teams, guide individuals and
groups through a series of stages so they can find their own solutions.
The course utilizes simulations drawn from real-life international development conflicts, as well as
video, visual arts, group discussions, and popular culture. It is highly interactive, with students
participating in simulated mediations ¿ as mediators and disputants ¿ throughout the course.