Jukka Laitamaki

Clinical Professor

Jonathan M. Tisch Center of Hospitality

Education
  • MBA, Turku School of Economics and Business
  • MS, Cornell University
  • PHD, Cornell University
Contact Info

Dr. Laitamaki is a global academic and expert in strategy, marketing, branding, sustainability and entrepreneurship with special focus on international hospitality, tourism and service industries. He has over 30 years of higher education and consulting experience in over 20 countries on six continents and at the United Nations. Dr. Laitamaki has worked as a management consultant with Service Management Group and McKinsey & Company, and as a professor at U.C. Berkeley, Fordham University and New York University. At Fordham he built and directed Global Professional MBA (GPMBA) Program with 140 students from 40 countries. Newsweek recognized GPMBA as one of the top seven international MBA Programs in the U.S. At New York University Dr. Laitamaki teaches Strategy Formulation, Business Development and Brand Management. He lectures and conducts research in global and competitive strategy, Blue Ocean and brand strategy, customer and brand experience management, entrepreneurship, and sustainability. Dr. Laitamaki’s research has been published in several international conferences and journals including European Management Journal, California Management Review and Journal of Transnational Management. He is a contributor on tourism policy for the text book Travel and Tourism: An Industry Primer by Prentice Hall. Dr. Laitamaki’s recent research on sustainability of Cuban tourism industry was published in the Managing Global Transitions International Research Journal, and his research on Cuban UNESCO sites was published at the THoR 2017 Sustainable Tourism Conference in Singapore. 

Sep 16 2024

Marriott International: How to Reach Generation Z with ESG?

By The Case Centre
Oct 14 2023

Sustainable Tourism Strategy of Suomenlinna UNESCO World Heritage Site

By The Case Centre
Mar 05 2020

The Next Generation Cruise Ships Searching for the Blue Ocean

By The Case Centre
Oct 09 2017

Sustainable Tourism in Cuban UNESCO World Heritage Sites: Focus on Historic City Centers

By International Conference on Tourism THOR 2017
Nov 01 2008

Article on Globalization of Destination Management Organizations

By Finnish Journal of Tourism Research
Jan 01 2008

Chapter on Travel and Tourism: An Industry Primer Chapter on Governments and Politics

By John Wiley & Sons
Apr 01 1997

Article on Customer Value Added

By European Management Journal
Jun 01 1996

Article on Borderless Service Designs

By Journal of Transnational Management
Sep 01 1995

Article on Total Quality Research

By California Management Review

Business Development III

TCHT1-UC1602
TCHT1-UC3265
TCHT1-UC3900