Workforce Planning

Workforce planning professionals have come to rely on the power of predictive and prescriptive analytics to make decisions and compete successfully in the constantly transforming business environment. This course introduces the student to the strategy and tools used to proactively plan for having the right people, in the right place, at the right time to maximize return and minimize risk. At the end of the course, students will be expected to have learned the fundamental analytical and financial tools and techniques necessary to be an effective strategic and analytical manager. The goal is for students to understand a company's strategic decision-making opportunities and processes related to workforce planning (and how they are informed by analytics) and apply these techniques to real-life decisions. Topics include (but are not limited to) forecasting supply and demand of resources by skill; drivers of workforce demand; attrition modelling; skills similarity analysis; skills retraining optimization techniques.